Delivery and Returns

SHIPPING OPTIONS:

US Postal Standard Delivery
Please allow 5 – 7 working days for delivery (Mon-Fri).
Delivery costs are worked out by the weight of your order. You will be able to get a quote once you have entered items into your shopping basket.

Express (Next Day) Delivery
Delivery costs are worked out by the weight of your order. You will be able to get a quote once you have entered items into your shopping basket.
Orders placed before 1pm will arrive the following working day before 5.30pm
Please note orders placed before 1pm on a Friday will arrive the following Monday.

DELIVERY OF GOODS

We aim for you to receive your order within seven days, this is subject to seasonal variation. Risk of damage or loss of the goods passes to you on delivery.

RETURNS

If you receive a damaged parcel or defective goods please contact us immediately. We ask that you return goods within 14 days of receipt of goods.

REFUND POLICY

If you receive a damaged parcel or defective goods you will receive a full refund or replacement including the cost of postage and packaging (plus the cost incurred in returning it, if supported with proof of postage and cost), if returned within 28 days of the date of the invoice (including a copy of the original invoice) to:
Mellee Designs, 1606 Norton St, Oxnard, Ca 93033

Due to the nature of the goods, returns or exchanges are not available unless the product is damaged or defective. This does not affect your statutory rights.

In the unlikely event that you dislike or experience a reaction to one of our products, please call our head office on 801-999-0628.